Polityka Prywatności

Welcome to Uncensor VPN. We respect your privacy and are committed to protecting your personal data.

 

This Privacy Notice explains what personal data we collect, how we process it, why we collect it, where it is processed, and your rights under applicable privacy laws. We encourage you to read carefully and understand this Privacy Notice before accessing or using our website or services. 

 

The website located at www.uncensor.io (the “Website”) and all related apps, software, and services provided by Data Privacy LLC and Data Privacy SA  (referred to as “Uncensor VPN”, “we”, “us”, or “our”), are collectively referred to in this notice as the “Services.”

 

By using any of our Services, you acknowledge that you have read this Privacy Notice, understand it and agree to the collection and processing of your personal data as described. If you do not agree with our practices, please do not use our Services and Website.

 

We process personal data only to the extent necessary to provide Services (website, apps) and process payments.

 

What Personal Data Do We Process?

We follow a principle of data minimisation, collecting only the information necessary to operate and support our Services. We do not collect any data that would allow us to trace your browsing history, traffic content, or other identifiable usage data.

 

Website Visitors’ Data
When you visit our Website, we may collect typical access logs including:

• IP address - Access logs. As most websites on the internet, our Websites collect access logs (such as IP address, browser type, operating system) to operate our Services and ensure their secure, reliable, and robust performance. This information is also essential for fighting against DDoS attacks, scanning, and similar hacking attempts
• Browser type
• Operating system
• Device data

 

Uncensor VPN will use personal information collected through our website to contact users about the products and services we offer. We will not rent, sell or otherwise disclose your personal information to unrelated third parties without your consent, except as provided in this Privacy Policy.

 

Account Registration/Subscription

• Email address (we do not verify your email address, but we recommend to check its correctness for contact and password recovery purposes)
• Name (optional)
• Payment-related information

Your email is used to create and manage your account, assist with login and password recovery, to enable you to use the Services as well as to process certain subscription information. 

Payment data may include billing address, IP address, country of transaction (by your choice) and portions of your card information depending on your chosen payment method.

We also store transaction details including the date of purchase, limited billing identifiers when you subscribe via our Services chosen plan, currency. 

Payment partners may use this information to detect and prevent fraud. High-risk payments may be declined for security reasons.

For referral programs, users may share personal data about themselves and their referrals (e.g., name, email, phone number, relationship). It is the referring party’s responsibility to obtain proper consent when submitting this information.

 

Performance and Support Data

Uncensor VPN processes certain limited data to provide reliable customer support and to maintain and enhance the quality of our Services. This includes general connection metrics such as the VPN server location you choose, the date you connect, the length of your connection, overall bandwidth usage, diagnostic data, app crash reports, your ISP and city (not your exact location), and your email address.

Importantly, we do not log or store your original IP address, the IP address assigned by the VPN, specific connection times, precise location data, or any information that could be used to identify your online activity. We only monitor total bandwidth usage per user—not per session—to help ensure optimal performance for everyone. Diagnostic and crash data is used solely to help us understand how our apps perform and to detect any issues.

To be absolutely clear, Uncensor VPN does NOT store any of the following:

• Browsing activity or history
• Connection timestamps
• Original or assigned IP addresses
• DNS queries
• Outgoing traffic content
• Any logs that could tie activity back to an individual user

Our priority is your privacy. All usage data we collect is anonymized, aggregated, and used strictly to maintain and improve service quality—never to monitor or track user activity.

 

Communication Data

We process your personal data when we communicate with you via email, or through push notifications. This allows us to respond to your inquiries, deliver important service updates, and—if you’ve opted in—send you marketing content.

 

If you contact Uncensor VPN by email, we process your email address and the content of your message solely to respond to your inquiry.

For registered users, we may also use their email address and name to send essential service-related updates and important system notices.

If you’ve subscribed to our marketing emails, we’ll use your name and email address to send offers, surveys, and promotional messages. You can unsubscribe at any time by clicking the unsubscribe link in any marketing email.

To optimize our email campaigns, we may use third-party tools that provide anonymized interaction data—such as whether you opened the email, your device’s OS, and your general location for language preference.

 

We may send push notifications to keep you informed. Some devices enable push notifications by default, but you can manage or disable them anytime through your device settings.

 

Social Media Data

If you engage with Uncensor VPN via social platforms (e.g., Facebook, Instagram, Twitter/X, LinkedIn, YouTube, Reddit), we may collect and process personal data such as your name, publicly available profile info, comments, or any information you share voluntarily.

 

Technical Data

We collect minimal technical data during service usage—for example, whether you connected within the past 30 days and overall server usage patterns. This helps us prevent abuse, manage chargeback claims, and suggest the most suitable servers to users.

This data is strictly technical and does not contain any personal information.

 

Cookies

Uncensor VPN uses cookies, pixels, and similar technologies to operate and enhance our websites. Some are essential for site functionality, while others help us analyze performance or serve relevant ads. Affiliate cookies help credit our partners for referrals.

Upon your first visit, we display a cookie consent banner allowing you to accept, reject, or customize your cookie preferences. You can also manage your cookie settings at any time via your browser.

You can manage cookie preferences in your browser settings.

 

Retention of Personal Data

At Uncensor VPN, we are committed to a strict no-logs policy and only process minimal personal data necessary to deliver and support our Services. We retain this data only for as long as required for the original purpose, and never beyond the point where we no longer have a legal basis for doing so.

 

Service-Related Data

Any personal data processed to provide our Services—such as your email address for account management or support—is retained for the duration of your active subscription. When your account or subscription ends, we immediately stop processing any associated personal data.

However, there may be specific legal circumstances that require us to retain some information beyond the end of your subscription. These include compliance with applicable laws, court orders, subpoenas, or other legal processes, as well as data retention for legitimate archival or administrative purposes.

Once data is no longer necessary for our operational, legal, or regulatory obligations, we will either delete it or irreversibly anonymize it. If immediate deletion isn’t feasible, we will securely store the data in a restricted environment where it cannot be accessed or processed.

 

Marketing Communication

We may continue using your email address to send you marketing content even after your subscription has ended—unless you choose to opt out. You can unsubscribe anytime by clicking the “unsubscribe” link in our emails or by contacting us directly at [email protected]

 

Social Media Engagement

Personal data associated with your interactions on our social media channels will be retained for as long as your account remains active on those platforms.

 

Legal basis

Processing of personal data is grounded in our or a third party’s legitimate interest to provide access to our Services, website, apps, to fulfil contract with users and legal obligations, users consent given to us. However, we do not track or monitor online activity when using Uncensor VPN apps.

 

We rely on contractual necessity to provide our Services and to process payments. Additionally, legal obligations regarding taxation may require us to retain and process transaction data for reporting to authorities.

 

We process performance and support data under the legal basis of legitimate interest—either ours or that of a third party—to provide effective technical support and continuously improve the reliability and performance of Uncensor VPN and to ensure our Services as reliable and secure to fight against hacking attempts, scanning or DDoS attacks, etc.

 

We rely on legitimate interest to process your data for support and essential communication.

When you opt in to marketing emails or push notifications, we rely on your consent as the legal basis.

 

Your interaction with our content constitutes consent for processing any related personal data.

 

Data Deletion Requests

If you no longer agree with how Uncensor VPN processes your personal data, you may request to end processing. In such cases, we will only retain your data as needed to close your account, settle any outstanding matters (e.g., final billing or refunds), or fulfill any legal or financial obligations.

For users in the UK or EEA, we will delete your personal data in accordance with the GDPR, unless we have a valid legal reason to retain it. These reasons may include:

Unresolved disputes with Uncensor VPN

Compliance with legal obligations

Prevention of fraud or protection of our user base

Retaining your email solely for lawful marketing (with opt-out available)

When no lawful basis remains, we will delete or permanently anonymize your personal data to ensure it can no longer be linked back to you.

 

Data Subject Rights

If you are located in the United Kingdom or the European Economic Area (EEA), you have specific rights under applicable data protection laws regarding your personal data. At Uncensor VPN, we are committed to supporting and respecting these rights.

 

Right to Access

You have the right to request access to the personal data we hold about you. To receive a copy of this data, please contact us at [email protected]. We will take reasonable steps to verify your identity before providing access to protect your privacy.

Right to Rectification

If you believe that any personal data we process about you is inaccurate, outdated, or incomplete, you can request that we correct or update it. Contact us at [email protected], and we will verify your identity before processing your request.

Right to Object or Restrict Processing

In certain situations, you may object to our processing of your personal data or request that we limit how it’s used. To exercise this right, email us at [email protected].

Right to Deletion

You may request that we delete your Uncensor VPN account and all associated personal data by contacting us at [email protected]. Please note:

We will verify your identity before processing the deletion.

In some cases, we may retain certain personal data as required by law or for legitimate business reasons (e.g., tax compliance, dispute resolution).

Right to Withdraw Consent

Where we rely on your consent to process your personal data (e.g., for marketing or cookies), you have the right to withdraw that consent at any time.

You can unsubscribe from marketing emails using the link provided in each message.

You can manage or disable cookies through your browser settings.

Right to File a Complaint

If you believe your data rights have been violated, you have the right to file a complaint with your local data protection authority. You are also welcome to contact us directly at [email protected], and we will do our best to resolve the issue.

Automated Decision-Making

Uncensor VPN does not use automated decision-making or profiling that produces legal effects concerning you or similarly significantly affects you. All significant decisions regarding service usage, access restrictions, or support are handled with human oversight.

 

Disclosure and Transfer of Your Personal Data

At Uncensor VPN, we do not sell, rent, or trade your personal data. We only share your information for legitimate purposes outlined in this Privacy Policy, and always with appropriate safeguards. 

 

Third-Party Service Providers

We may share your personal data with trusted third-party service providers (“Service Providers”) who assist us in delivering and maintaining our Services. This includes support for:

• Payment processing
• Email and communication tools
• Analytics and performance monitoring
• Customer support
• Marketing and advertising
• App development and maintenance

 

In some cases, we also work with app store platforms ("Partners") to distribute our software. These Partners may act as independent data controllers, and their privacy policies govern your interactions with them in addition to ours.

Because some of our Service Providers and Partners are located outside the UK or EEA, your personal data may be transferred internationally. When such transfers occur to regions without an adequacy decision by the EEA, we ensure that appropriate safeguards are in place—such as data processing agreements compliant with the GDPR.

By using our Services, you acknowledge and agree that your personal data may be processed outside your country of residence in accordance with this Privacy Policy.

 

Current service providers include:

Firebase 

Mixpanel 

Apple

Google

Microsoft

 

Business Transfers

If Uncensor VPN is involved in a merger, acquisition, restructuring, or sale of assets, your personal data may be shared as part of the due diligence process or transferred to a new owner as part of the transaction. In such cases, this Privacy Policy will continue to govern your data unless you are informed otherwise and provide explicit consent.

 

Protection of Rights

We may disclose personal data where necessary to:

• Establish or enforce our legal rights
• Defend against legal claims or allegations
• Investigate or prevent fraud, abuse, or violations of our Terms of Service
• Comply with any applicable law

 

Legal Requests

We may be legally required to disclose your personal data in response to valid legal processes, such as court orders or official requests from authorities with jurisdiction. However, as a strict no-logs VPN, Uncensor VPN does not collect or retain browsing activity, IP addresses, DNS queries, or traffic content.

This means that even if we receive a lawful request, we cannot provide information that we do not collect. In rare cases where we are able to identify a user based on the limited data we do process (e.g., email for support), and we are legally obligated, we will disclose only the minimal information necessary, and only within the scope of the request.

 

Security of Data

At Uncensor VPN, we prioritize your privacy and data protection. Our Services are designed with robust security principles and collect only minimal personal data, reducing both the likelihood and potential impact of any data breach.

We implement a combination of technical and organizational safeguards to protect your information, including:

• Encryption protocols
• Firewalls and secure data storage
• Periodic security audits
• Access controls based on the “need-to-know” principle
• Password protection for all user accounts
• Restrictions on account sharing

 

Payment data is processed securely through trusted third-party providers—we do not store sensitive financial information in our systems.

While we take every reasonable measure to protect your data, it's important to acknowledge that no data transmission over the internet is completely secure. You use our Services at your own risk, and we cannot guarantee absolute protection. If you suspect a security issue in your interactions with us, please contact us immediately at [email protected].

 

Children’s Privacy

Uncensor VPN is not intended for use by individuals under the age of 18. We do not knowingly collect or process personal data from minors.

If you believe that a child under 18 has provided personal information to us, please notify us at [email protected]. We will promptly investigate and take appropriate steps to delete any such data.

 

Limitation of Liability

While Uncensor VPN employs strong data protection measures consistent with industry best practices, it is your responsibility to use our Services sensibly and in compliance with applicable laws.

We are not liable for:

• Any unlawful, willful, or negligent actions on your part
• Third-party rights violations arising from your use
• Circumstances beyond our reasonable control

 

Please refer to our [General Terms of Service] for more detailed information.

 

Third-Party Links

Our website may include links to external websites operated by third parties. If you choose to follow these links, please be aware that:

• We do not control these sites or their data practices
• Their Privacy Policies and Terms of Use apply
• Your use of such services is at your own discretion

We strongly encourage you to review the privacy policies of any third-party services you interact with. The inclusion of a link does not imply our endorsement or responsibility for that third party.

 

Amendments

We may update this Privacy Policy periodically to reflect evolving practices, regulatory requirements, or service enhancements. When we do:

We'll revise the “last updated” date at the top of this policy

We may notify you via email or in-app message, if appropriate

 

Unless otherwise stated, updated versions become effective immediately upon publication on our website. Your continued use of Uncensor VPN after any changes are posted constitutes acceptance of the revised Privacy Policy.

We recommend reviewing this page regularly to stay informed of our privacy practices.

 

Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or your personal data, you can reach us at:

Email: [email protected]

Mailing Address:

Data Privacy, S.A.
Ricardo Arango Ave
PH Bonanza, Unit 1,
Ground Floor,
Panama city, PANAMA